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Avaliações
Avaliação da contribuiçãoThe restaurant has a welcoming atmosphere, fantastic food, and a wonderful wait staff, particularly Mauricio who provided exceptional service. The Mariachi band added just the right amount of fun and enjoyment without being overwhelming. We spoke with the manager to recognize Mauricio for his excellent service.
We had a reservation for 6 PM, but upon arrival, we were informed that the kitchen was backed up and we couldn't order until around 6:30. The waitress was incredibly kind, giving us 4 free drinks to make up for the delay. She explained that there was only one cook handling the busy Mother's Day crowd, as one manager had already left. Despite the long wait for our meal, the food was outstanding. We ended up leaving around 9 PM.
The food at this restaurant was fantastic, but the service was extremely poor. When we arrived, we waited at the hostess stand for 30 minutes as multiple employees walked past us without acknowledging our presence. Our reservations were not confirmed, and we had to track down a server to take our order. It took another 45 minutes before our food arrived, and we had to go seeking our server to check on our order. Overall, the service was disgraceful.
Mother's Day Brunch was wonderful. We had a friendly attentive waitress, she even brought smaller glasses for the kids. Nice spread with many options for breakfast and lunch. Everything was well seasoned but not overly salty. The omelet station probably took the longest but both people in my party who had them said they were good. The waffles were a little cold, but there close to the door which may have played a role. Everyone really enjoyed their meals, even my picky eater whose favorite was the champagne Alfredo pasta and fried chicken. I had both breakfast and lunch options and it was all delicious. The complimentary sangria (we had white and red at my table) was also delicious. The decor is beautiful! I can't comment on the quality of desserts, we didn't see anything we wanted but there were a lot of options. Our reservation were before noon but it was quite crowded as we left. We will be back! Great experience.
The service was very poor (asked for orange juice 4 times before it was brought), lukewarm at best self serve coffee, no salt/pepper on table, no butter for bread until requested several times, omelet station very slow and located in small foyer waiting area and quickly became overcrowded, server rolled eyes when some of our party declined free alcohol for breakfast ... $140.00 for 3 people for a mediocre experience at best left me feeling like I was foolish for choosing this restaurant for a special occasion. (and this included a preset tip amount on the bill for service that was completely inadequate... and I never tip less than 25 percent as long as I get decent service as I understand that a restaurant job is hard work)