Dunkin' - Gainesville

This place is usually always great, the staff is always very sweet and helpful, even with the storm of chaos, that is my four children when we decide to enter. However, this review will be more critical today. I went through the drive, I ordered 4 icy lattes, 4 Omelet bites and 3 donuts. I waited at the end of the road for food, and an employee came with two of the Omelet bites (not 4 and forget the donuts), and I told her I ordered 4 Omelet bites and also 3 donuts. So they have the order wrong, not a big deal, but then she went on and corrected me in a disgusting way as if I don't understand basic mathematics and then awklig stared me for a few seconds before they finally decided to fix the problem. She has to be new as I've never seen her before. The lady who took my order was as usual a favorite, the lady who took my payment super sweet, but the new girl, dear Jesus. If Dunkin accepts this kind of attitude from her staff to her customers, I can save the money and make organic homemade egg bites cheaper at home. Admittedly, the girl did not have me for defining the order, but I would rather not have started with such negativity from my day.

I called right before closing and asked if they had pink donuts. My child had a tough day today. They remained open to me to come there and took care of my order completely unexpected and unnecessary. Only really amazing service and experience. Thanks to the staff tonight for my children day much brighter!

The best dunkin donuts I was on. Nice people, fast, friendly.

I made a mobile order, I only live 5 minutes away when I arrived there, my order was ready. I was very happy with the service and the young lady in the window.

Pretty good place, been there three times in the past two days, only issue is staff focus on one occasion, and stale donuts towards the end of the day, watch out for the buy 6 get 6 free…