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Avaliação da contribuiçãoI was just browsing for some new shoes and wasn't really planning to make a purchase. However, the service was excellent, and the shoes fit perfectly, so I ended up buying two pairs! Thank you, Luqman, for the fantastic service. I highly recommend this store!
I discovered a pair of unique and adorable boots at a different location when I was pregnant last August. I was really excited to wear them in the winter, but unfortunately, they turned out to be quite difficult to put on, even after I gave birth (many others mentioned the same issue on Tom's website). Fortunately, they have a one-year return policy for unworn items. Isn't that great? The staff were also very friendly.
Today, I walked into the store already knowing what I wanted, and I was pleasantly surprised when a sales associate quickly approached me to ask if I needed assistance with finding the right shoe and size. Usually, I prefer a low-key shopping experience without much interaction, but this associate certainly exceeded my expectations. For instance, when I found the shoes I wanted, he noticed they were unlaced and offered to lace them up for me before I tried them on. After I made my purchase, he even came around the cash register to hand me my bag and thanked me for my business! He did suggest some shoe protectant and socks, which I appreciate, especially as someone who also works in retail and understands that upselling can be part of the job. Overall, I want to give a big shout-out to him for his outstanding service!
Nice, friendly and helpful staff and creative store layout. A great variety of shoes from converse to vans to adidas for both genders. Really great place to find a cheap pair of shoes as they tend to have quite a lot of sales. :
Was great there's an entrance cost and only one machine was working last night but it's a magical experience... The market was a great experience and the Olympic Cauldron being lit in X mas colours was neat... They also have a merry go round neat
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