Firehouse Subs - Glendale

I am always able to place my order quickly and never have to wait more than 10 minutes, even when the restaurant is busy with other customers. The sandwiches are consistently delicious every time. Firehouse Subs is my top choice.

The steak I had was delicious and cooked perfectly.

My second time comes here because my friend is obsessed and the service was quite terrible beside a (blonde hair) boy; he was a gem! I didn't know if I could build my own base and how I asked that my gentlemen questioned a bigger girl with brown hair loudly about how they approach and we shouldn't come to order. They made my sandwich hot and I wanted to double check, it was?t and again complained about making it back. I worked in industry for 11 years, managed many of them and was unimpressed with the level of professionalism. It's 9:00, not 2:00. People always come last second. It's your job so enjoy it or go. For the sweet guy and other things that felt their anger.

First time at this location; I haven't actually been to this shopping center, in like a decade, but glad to come back, see what's around! It's a bit hard to see the shop, from the street, if you've never been, but it's on the left/NW side of the 99¢ store. There's many entrance points into the center/parking lot, from 67th Ave, but some left turn restrictions, from 3-6pm M-F, so be careful on that. Lots of parking, both in front of the shop in the general lot. It's very clean outside inside, smells fresh like food, but not overwhelming. I arrived late, after 8pm; they close at 9pm, but all 3 staff members were friendly still, helpful, quick. I like how you can opt to round the cents up on your order, to donate to local firefighters, which I did, opt for. There's lots of seating, all tables chairs, w/ 2 chair, 4 chair, a barstool table, options; the tables are movable too, in case you need more seating, for bigger parties. The drink/accessories area was organized very clean. On our way out, one of the guys helped by opening the door, for my mom I, while all 3 staff, wished us a good night! Now that I know where this shop is, I shall be returning, quite often!! This location, is just as high quality, as any other locale, in any other part of the valley!!! Oh yeah, I got the, Firehouse Meatball large sub, medium drink, a brownie combo, rounded up the cents, for: $16.00. Great deal, for hot deliciousness

This has been our go-to sub shop since they opened, but the last 4 orders (yes, all 4) have all taken forever to make and 3 out of the 4 were made incorrectly. After getting home and finding that we did not get what we ordered, the response from the person who answered the phone was infuriating. I asked to speak with the manager and she said she was the manager, and offered only a very lackadaisical sorry the sub wasn 't up to your standard . Not up to my standard? The sub wasn 't even the sub I ordered! She did tell me to bring it back, like I really wanted to stop what I was doing and I drive back there. It 's very frustrating as Firehouse Subs is not an inexpensive takeout like Subway and, honestly, Subway treats their customers better. Their food isn 't better but it is no longer worth the aggravation to go to Firehouse. I do have a recommendation for upper management though. It appeared to us that you may have a problem with orders walking out the door. The young girl who came in and called out she was picking up for Uber Eats or Door Dash (we don 't remember which) grabbed 2 bags without even looking at them, and couldn 't get out the door fast enough, generating side looks from behind the counter and an offer to us of a free drink for how long we had to wait for our order. I could tell they knew what we saw. It 's a shame this is happening with Firehouse Subs.