Golden Chick - Grand Prairie

I will never return after my experience last night. I ordered two delicate combo meals that came with gravy fries, along with a small order of poppers and sweet tea for drinks. However, when I got home, I discovered they had run out of sweet tea. I live too far away to go back for a replacement. The poppers had been left out for so long that the cheese had seeped into the breading, making them hard. The fries were overcooked and stale, turning brown, and the portions were so small they resembled nuggets. This isn’t the first time I’ve had a bad experience with them, but this time was the last straw. I’m extremely disappointed that I spent $30 on this meal.

The service was quick and the food was hot and fresh! Mr. Joe is fantastic!

I decided to eat at this restaurant, and it turned out to be a big mistake. The chicken tenders were old, and when I asked for replacements, they only provided a few fresh ones in a family box of 15. We ended up throwing away about 9 tenders because they were no good. I recommend that they check their orders before serving them. This happened to my family while I was at home.

Extremely bad service today. even worse, the whole thing is raw. they need a better administration or better hire competent staff.

Poor customer service. The young lady in the drive-thru stared at me before passing the drinks when I made it to the window. She never said hi, gave the total, or uttered a word. She remained silent throughout the entire transaction. It was quite strange and overall rude. Perhaps she was having a tough day; however, it is still unacceptable.