Holiday Inn Harrisburg (hershey Area) I-81

The room and location are typical for this chain of hotels, but the service is absolutely horrid. You want coffee for your room? Guess what? They only give out tea! You want to call the front desk because kids are running through the halls knocking on your door at midnight? Good luck getting someone to answer! You want some breakfast included with your room because you’re a Gold Member? Nope. It’s $15 extra. Oh, did I mention the gym has not ONE working piece of equipment? Great times there, let me tell you!

Business trip. My company made the reservation. Nice, clean. Parking lot has security driving around. The chair in the room went over backwards when I sat back it was a minor issue, fridge is to small to hold anything. TV sucked, wasn’t able to watch a baseball game. Hotel staff are wonderful. Guests not so much. Room next me carried on until 2am

Absolutely terrible staff?My children went to get breakfast but staff proceeded to remove breakfast. My children ask to get breakfast and the Staff that was there continued to take the breakfast and refused to give them at least 5 minutes to get breakfast!!! ? I am extremely disappointed. On top of that I have ended up forgetting my Chocolates. They were brand new in the Hershey bag in the fridge. No more then 20 minutes later of us checking out I seemed to notice that I was forgetting my chocolates and called the front desk ask if they can save it for me so I could come back and get it. Moments later I get told it is gone. I am very unsatisfied and have never experienced a hotel like this.7/24/23

I stayed here from Friday to Sunday. The rooms are very nice but the bathrooms have no safety features. I slipped out of the tub onto the floor while trying to take a shower because there are no anti-slip features in the tubs. Wrote to General Manager about the problem and I didn't even get an apology or an answer to my letter. I could have sued but I was not looking for money just that the company would look out for the next person(s) that might not be so nice about the matter if it should happen again.Safety: See experience part of myComments.

Arrived at our booked room to find a door that looked like it had been kicked in, right next to an ajar emergency exit. The sill plate was completely torn out and even in the locked position, the door remained open more than an inch.Our replacement room had a locking door, but the quality of the room was not nearly what I would expect from a Holiday Inn: stains on the wall, non-working light fixtures, etc.The breakfast was terribly over priced for what looked like a microwaved McDonald's Big Breakfast from yesterday morning.But the staff was friendly and accommodating.For being right off of the freeway, there is nothing nearby.Spend the extra money and stay closer to Hershey.