The Mill-y Felin - Gwynedd

We visited for breakfast, having a full Welsh. The staff are very friendly and the food was absolutely delicious, best I've had in a long time.

Poor customer service from the minute we stepped foot inside. Asked for a reservation for a Friday evening, abruptly told £10 per person deposit (even for a child! , no reason or T C’s about the deposit advised. We nipped in for a quick coffee and cake the next morning (a few mins before 11am . Again rude and unwelcoming staff. There were two tables of people sat in with plenty of tables available, we were just told these were all booked for 12 or 1pm. Even after us explaining again we only wanted a quick drink (and cake wouldn’t exactly take over an hour to do this! We did manage to get shoved in the corner and got our drinks (and cake . We realised when the drinks arrived we had been charged £3 for a very small glass of children’s cordial! Having checked the menu this was wrong so had to ask for a refund from a grumpy staff member. At the same time we decided that this place wasn’t for us for our planned evening meal so asked to cancel our evening booking and get our refund back. Unhelpful staff again not wanting to refund us straight away saying not entitled. Did finally get it with the staff member who refunded us saying, ‘Don’t come here again’ I tell you what, we don’t want to visit such a horrid place, never have we experienced such rude staff!!! I would AVOID this place.

We didn’t book but were so we’ll received, enjoyed a shady table on the veranda. Panini’s we’re superb with Chucky chips, yummy. They were busy but table service was very friendly efficient.

Called today to see if they could fit us in, so glad they did. The place is so lovely and clean and the staff are very helpful. The food, what can I say, absolute perfection. We enjoyed every morsel. Everything you taste has been cooked,...

Lovely afternoon tea, choice of sandwich fillings which were made fresh. Chocolate éclairs, scones with cream and jam, meringue and bara brith.. Tea or coffee and a box to takeaway as we couldn't finish all the cakes. Friendly and efficient staff, would recommend