Wendy's - Hartville

Even though it's in Hartville and is never constantly busy like an inner-city Wendy's, the service is just as terrible and the place is just as run-down.

Last time we can came here we tried to eat inside. When we approached the counter everyone looked at us but didn't help us. About 5 minutes later. someone asked if they should help us and the manager said when Drive thru is clear, about THIRTY minutes. There were 3 cars in line. The employee looked at me and walked away. No one said a word to us. We left. The other day i caved to the kids begging and we tried again, the employees were gossiping about other people at window. Said nothing at all to me and handed me a bag that half my food, when I went to ask for the other bag she shoved it at me and said here and closed the window. After waiting in a line of just me for 10 minutes. Oh and the sandwiches were wrong. This location is terrible. I will drive to Brimfield before I go here again and I work in Hartville.

Decided to eat inside today. Food was fresh and hot. Service at the counter was immediate. What dissapointed me was the seating. Several chairs at the tables were wobbly and needed tightened. Several tables needed wiped down. This was surprising to me, considering they were very slow and had multiple people behind the counter.

All I can say is LAZY LAZY LAZY Employees!!!! If I order 5 BIGGIE BAGS put them in the separate bags like they are supposed to be done. Don’t throw all the food in one bag and make the customer search for everything. They are supposed to be separated. Do your damn job and quit being

Walked in to order food and worker looked up at my wife and I and said, Are you kidding me .She was pissed because we wanted to order inside. Rude workers.