Rosati's Pizza - Harvard

Waited over an hour for my order. Waited in store for a bit. I placed my order online, wasn't ready still. I seen what looked like my order on the shelf. I stood in line and sure enough, it was. They just didn't care enough to give it to me when theyknew I was sitting there waiting for it. I've ordered here about 10 times. And about 7/10, the order has issues. Come here ifyou want to be frustrated. Edit* got home. Order is messed up. We requested pie cut and extra sauce on both pizzas. Well, bothpizzas don't have extra sauce and 1 is pie cut. You lost a customer.

Ordered from here the other weekend. Use to love this place and have been a customer for 6+ years. There quality was one of the best things because you definitely got what you paid for.. sadly not anymore since new management took over and new employeescame in. Spent 30 bucks on a pizza that tasted and looked worse than Little Ceasars. Also bought Buffalo Wings that came with NOSAUCE.

Ordered 2 lunch combos including 2 slices each sausage and pep in both. I waited 1hour and a 1/2 and got a text that they have no pizza at lunch ordered at 11ish. Then end up getting 2 slices cheese and one sausage that all the cheese slid off. Got a $7refund or what cost me $22 and never got me other 2 slices. ????????????????

Horrible place! Tried to order a pizza from my family for dinner they showed up about a half an hour after I place the order with the wrong food so they would be back in 20 minutes never came back I called twice and they kept saying it was on the wayand never showed up finally I just asked for my money back and he said okay will give you your money back and hung up! So myfamily still never ate almost 2 hours later and we'll see if I actually get my money back. What a joke!! Horrible management!!

If I could give no stars I would. I assume under new ownership. Pizza isn?t the same, very dry cardboard like crust. We loved the Monster pizza because we loved all the toppings, but this one was so skimpy! I honestly would have rather of had Jacks fromWalmart.