Burnt Pizza Co. - Hoffman Estates

In terms of pricing, $12.99 for an 11-inch pizza isn’t competitive. Competitors like Mod offer more size options, while Burnt only has a one-size-fits-all approach, except for kids' pizzas. At Mod, I can get a pizza, salad, and soda for around $16. However, at Burnt, it's $13 just for the pizza, plus $7 for a salad, and a few extra bucks for a drink. On a positive note, the staff was willing to remake my pizza with less cheese and paid more attention to leaving some crust. However, they seemed a bit put out by my request to serve it without the paper underneath. The second pizza held the toppings much better, though maybe their crust isn't designed for heavy toppings. It was decent but still very hot from the oven and had an extremely thin, dry crust—perhaps a nod to their name "Burnt." I personally enjoy the char on Blaze Pizzas, and their crust isn't dry, which Burnt hasn’t quite perfected yet. I noticed they cooked my pizza for about 8 to 9 minutes, possibly to avoid the toppings falling off again, but in doing so, the crust ended up drying out. The atmosphere was nice, with pleasant music, but the restrooms were a letdown. They were dirty and had appliances that showed their age. Having a blow dryer without paper towels meant that after washing my hands, I had to touch the door handle that others likely didn’t clean, which was quite off-putting.

I recently visited this restaurant for lunch, and I am definitely planning to return. The atmosphere was very clean and inviting. I was greeted as soon as I entered and received immediate assistance. The staff member who helped me (I didn't catch her name) explained how everything worked and guided me through the menu. While it may seem like just another pizza place, I was in and out in just 10 minutes. The food was delicious, the environment was fantastic, and the staff was wonderful!

One of my favorite pizza places! The atmosphere is cool, tidy, and clean. I love their unique concept of allowing unlimited toppings on your pizza, and the beats are really fresh. They also have vegan cheese options. Their amazing deals, like the Monday special where pizzas are half price, are hard to resist. The staff is friendly and always willing to help. I highly recommend this place! There's plenty of parking available, and they offer a variety of vegetarian options as well.

Burnt Pizza truly stands out! While we enjoy Mod Pizza, we've encountered some employees at both locations who have their quirks. Blaze Pizza at Woodfield is decent, but navigating mall traffic and sitting in a food court can be hectic, not to mention feeling rushed due to the crowds. Burnt Pizza, on the other hand, avoids all these issues. We love the variety of drizzles for our pizzas, along with their fantastic ingredients and crust options. My wife particularly appreciates the gluten-free crust. The homemade desserts are delightful as well. We also really like the manager of the place—he might be the owner. He's down-to-earth, friendly, and genuinely willing to chat and answer any questions, rather than just rushing customers along. As for the name, don’t be fooled—this pizza is definitely not burnt! LOL

I visited on Wednesday when they have a 50% off deal with a drink purchase to save some money. I received my order quickly, and it was cooked exactly how I wanted it. I also enjoyed the diverse range of aguas they offered. I will definitely be going back soon!