Pollo Tropical 10019 - Homestead

What the heck happen to the meat?!This is a TRIO PLATTER?! Where’s the Pernil, Steak Chicken. The chicken is all bones with three strips of steak, no pernil? Ta...

Unhealthy and sickening food, but my family unfortunately consumes it (NOT ME) They take forever for each order and on top of that they give you the wrong order...

The only reason I give him a 3 is because the rice was crispy and it made me very unpleasant to eat! Everything else was pretty good. It takes a while to get th...

Dear food, BUT, they must have new management because customer service is now crazy and not in a good way. When I ask for Sauce on the side, they say NO. If I a...

What a joke. 3rd time in a row I get a baby chicken piece that?s barely bigger than the fork? Ordered Togo. No silverware No napkins No sauce (why even ask? No...

Can you please keep the females at the register because you had some guy there yesterday night and he was rude and had an attitude because he could not understa...

Parking lot drive thru is terrible. But the food is good, the waitresses are very nice. Sometimes they give out very small n burnt grilled pieces that I chew n...