Starbucks - Horry

Stopped by the Starbucks on a rainy Tuesday. The Springhill staff recommended the coffee shop as they had just closed their morning coffee. Anyway, I went over to get a latte for my wife and the total was $8.51. To make matters worse, the automated card reader did not allow me to change the amount of the tip on the reader so it cost an additional 1.20 for this overpriced latte. Personally, I think Starbucks is part of the inflation problem which continues to rear its ugly head on hard working Americans.

There is a kid that works at this Starbucks with a terrible attitude problem. My drink was not done correctly which happens sometimes. Very rare but it does happen. I asked him to remake it and he legit refused the other person in the store had to remake it. Which it came out perfect when the other guy made it. White kid with Brown hair. Just incase you see him in there. Good luck. Crazy thing is I came to this Starbucks almost every day on vacation here and the experience has been great. My last day here I get a kid with a terrible attitude that does not need to be working around customers.

Stayed at the Grande Cayman so this was my only option for a hot cup of coffee. My first time at Starbucks and will be my last time at this location. I kindly asked for a large cup of coffee with the regular amount of cream but light on the sugar. The person taking my order was very professional and friendly and knew exactly what I wanted. The person who made my coffee is the reason why I won 't return, after I asked for light on the sugar he looked at me and obnoxiously said, so would that be one or two sugars . I replied that light probably means I want one sugar. Again, with an obnoxious tone, he said, so just say one sugar. Then when I got back to my room I tasted my coffee and there was hardly any cream in it and the overall taste was very bitter even with a light amount of sugar.

The young men at this Starbucks made my heart smile? All so very respectful and kind! Made me feel like a proud mama bear ???

I just sat with my husband here waiting for a bacon egg and cheese and one bagel for 10 minutes which wouldnt be a big deal except there were five employees on. Place only had 5 customers in it. One poor boy did all the work while four of the ither employees were on the phone. When i asked if it would be much longer they all looked at the kid and one employee said hes a little backed up. Instead of helping him they ALL went back to their phones and we waited another five minutes. As the general manager of a corporate restaurant myself, i was appaled by this. Do better starbucks