Popeyes Louisiana Kitchen - Houston

Big shoutouts to the morning team for always treating me right for some tasty sandwiches!! They never disappoint, love them sandwiches!

On November 11, 2023 I placed an online order at 8:53pm to be picked up in the drive through. I was the only car in line yet the cashier took 5 minutes to greet me.Upon greeting, the cashier made me wait an additional 10 minutes before I was able to tell them I placed an online order that should’ve been ready already.The cashier proceeded to say my order would take an additional “1-2 min” for my chicken sandwich to be ready. Mind you I placed my order at 8:53pm and it was already 9:10pm. By 9:15pm the cashier said it would take an additional “1-2 min” for my strawberry biscuit to be made. By 9:20 my order was still not ready.Ultimately I placed an order at 8:53pm that was rather small but I was made to wait until 9:25pm. Although there wasn’t a customer inside the building and cars behind me got their food first. THIS HAPPENS EVERY TIME I ORDER ONLINE AT THIS LOCATION.

Not even 9 yet and the restaurant made me wait 10 minutes at the window without taking my order. They saw me hundreds of times and still ignored me. After taking my order they took another 10 preparing it and the food was a

All the reviews about having to wait for chicken is true. Not sure why this is a trend for this location better off going to another location.

Delivery driver was good and on time, it's just the food was not too good. The chicken tasted real funny, i normally don't have this issue with this specific restaurant but just this time the chicken was not good.