Firehouse Subs Marshall University

Just go to Penn Station or something. You’d probably enjoy Arby’s more than here. Stingy with their meat, they’re constantly out of random toppings the two times I went there, and both times they got my order dead wrong anyway. Matter of fact, go across the street. Calamity’s City Slicker is more involved than the sandwiches they slap together here.

Fire house subs all around is a great place to eat there should be one in every town/ city. At the Huntington location this past Thursday it was a great experience as it has been at every fire house subs I have been in. I travel for work and have been in a lot of different ones across wv,ohio,Indiana,Illinois

NOTE: This would be rated 0 star if that was an option. Visited on Sat. Sep. 3rd around 2:30pm, there were a few customers waiting (a group of 5, a group of 2 and a group of 3) and was told the shop was running a little behind which I was fine with. 40 minutes later I finally received my sandwich: a medium pastrami Swiss on white, nothing else just 3 ingredients-meat, cheese, bread. By the time I received my very simple sandwich I no longer had time to eat in store without being late for my appointments. Taking the first bite of my sandwich while now traveling revealed it was SLATHERED in mayo: not only disgusting but actually harmful since I have a mild allergy to eggs. Being that I COULD NOT eat my sandwich because of this unrequested addition of mayo and not having the time to go back and wait another 40 minutes for a replacement the entire thing went directly into the trash. This was a failure at all levels, one of the worst experiences I've had in years with any restaurant. My advice to potential customers: avoid like the plague; my advice to ownership: close the shop and find a job in some other industry.

Went in today because I had a coupon from one the books supporting the schools only to be told they don’t accept them for whatever reason. I think I’ve eaten here once before, wasn’t memorable enough for me to go back but figured I’d give it a shot since I had the coupon. You just made yourself look bad for not supporting the local schools, lost a sale even if it was discounted, made a customer regret his choice to give you a shot, and definitely lost out on the chance to hook someone that could have easily been repeat business. Good work. Very disappointed.

Ordered a bunch of sandwiches online to go. Got it all home to find out the two tuna sandwiches had almost zero tuna on them. Honestly we couldn't find the tuna...there might have been a tablespoon of meat there. Sounds like others have had the same problem at this location. Not a one star rating because the other sandwiches were fine. Buyer beware.