Chick-fil-a - Independence

Long wait in drive through. Chicken was hot and tasted good. Waffle fries were only like warm. Employees always friendly.

Consistently good food. I've eaten here dozens of times at this point, and the quality never changes. Never gotten a wrong item, never gotten bad quality food, always excellent service. I wish every fast food place was as efficient and had this high ofstandards for their food.

DRIVE TO LEE?S SUMMIT? I highly doubt people read chick-fil-a reviews like that because the brand stands on its own reputation. But hear me out?. This location is subpar and you WILL be disappointed! I am a Signature member and already earned the statusfor next year. That?s how MUCH I eat at chick! Every time we go here, the fries are DISGUSTING! Idk what this location is doingdifferently than the others to make the fries gross, but they need to figure it out and stop it. The fries are either cold,limp, or taste like straight peanut oil. EVERY SINGLE TIME! Everyone knows Chick?s fries are a staple and iconic, but if younever had Chick and went to this location, you would think society was hyping up the food. The other food is usually good! Hitor miss. I don?t ever order fries for myself if I go to this location, but my husband will still eat them (he doesn?t like themeither). My last straw going to this place was a week ago. I ordered curbside and they forgot my Mac. Called in to let themknow and they said it?ll be out in a second. My baby is screaming so I breastfeed her thinking they were on the way. Like 8minutes went past with nothing so I had to go in and order it, which took another 5 minutes. Terrible service. My sandwich bunwas gross. Go to Lee?s Summit one if you can. Wayyyyyyyy BETTER! They must have better management at LS location. Rant over?

I love this place I've started using the curbside app but I didn't see where you can ask for chick-fil-a sauce. The Cobb salad is the best and the waffle take me in on the ride home. The young man was so polite.

Glad I've never tried the drive-thru. The line wraps around in a contorted mess during lunch evening hrs. Staff are friendly but work under stressful conditions. Kudos to their efforts to remain pleasant helpful. If you can order online or use adelivery service, you'll probably avoid a lot of stress. Good food, though!