Mcdonald's - Iron Mountain

Carissa was absolutely amazing. She was friendly, helpful, and really worked to make things right for us. In fact, she apologized multiple times for the poor experience we had a few months ago, which was more than what the district manager had done at the time. Thanks to the outstanding service we received from Carissa, I would rate today’s visit 5 stars.

It took forever. I thought it was fast because nobody else was in it. it wasn't fast. everything they were interested was just the drive.

This was the worst McDonald's coke I ever had and my quarter pounder was cooked like a smash burger. This is not smash burger!

The fries are consistently cold, the food is rarely prepared properly, and there's a 50/50 chance of your order being incorrect.

I don't know why I try going back after dinner hours...the night crew is always completely useless. I ordered 40 nuggets, received 20. Drove back to get the rest of the nuggets to feed my family and not even the slightest apology. I told myself last year when I tried this I would never try again, yet here we are...745 PM and got half my order of ice cold nuggets. THANKS NIGHT CREW!