Chick-fil-a - Irondale

Love Chick-fil-A but you have this restaurant remodeled with 2 lanes JUST TO go back to 1 lane at window?? Silly

Delivery door dash picked up at lest 4 times they forget my straws every time! And no napkins! This location has went down so bad in the pass couple of years. I wouldn’t even say anything but when your order on mobile you expect straws to drink with! I bought $25 just for my self each time and yet they never even give me folks with my salad and Mac and cheese. I’m only complaining because it’s happened about 4 times already in the pass 6 weeks! If you want to keep your customers please give them folks napkins etc!

So I don't really know what the issue is with the evening staff there, but y'all need to shape it up. The past 3 or 4 times I've gone by in the evening, the folks taking orders have either had the worst attitudes, goofing off with their friends instead of taking orders, or just outright taking down the wrong order.

This place has wonderful frosted coffee,come here always!! :

Poorly organized drive thru. Ordered before 3 cars but ended up behind them in line. One of the slower Chick-fil-A’s I’ve been to02/19/24Well… they are faster but my order is completely incorrect. Asked for one deluxe grilled chicken sandwich w cheese and to tomatoes fried chicken deluxe with no pickles. I got, 2 grilled chicken sandwiches with no cheese, tomatoes, and pickles… and they forgot my drink when I picked up my order… major service issue