Panera Bread - Jacksonville

Many times restaurants are affected by variables, and there are many. The lunch rush hour affecting service and cleanup is just one example. But there are some areas that are hard to either accept or come up with a reason to accept. This Panera Bread falls into this category. Some areas of improvement: turn down the elevator music ? of jazz spmphony. It's hard to enjoy a pretty good salad with Michael Buble blasting along. The internet service in this location is really horrible. Think getting dropped every five minutes. I'm surprised more haven't complained about this. The ordering kiosks have now been repaired, it took a long time but now the pagers are broken. So, now when your order is ready someone from the kitchen yells out your name. They have to do something, but it still isn't customer service. It's stale ? bread.

Love Panera and the monthly subscription membership. I always order the Asiago bagel with cream cheese and an iced tea. Super delicious and makes me happy. Unfortunately, I hate knocking off a star but it is needed. The ladies bathroom needs more attention to it. It?s pretty dirty and disgusting. As soon as I walked in it, the bathroom garbage was piling over because it was so full. The large stall was the worst.....upon walking in it, i immediately noticed the blood on the toilet seat. And it wasn?t just a drop, it was a whole smearful of it. There is garbage all around it. Just gross. The smaller one is just sad looking. I informed the cashier right away and I saw she informed the manager ASAP. And saw them both go take care of it which is great and is why I did four stars instead of a lower review. But the bathroom needs to start being paid attention to more.

Panera is fantastic. Food quality is exceptional. Unfortunately the bathrooms were very gross and dirty. Women?s restroom had bloo all over it and was a mess. Men?s restroom had urine all around the urinal. There should be semi hourly checks to keep up on this? the self serve station was relatively clean. However the hot water for my tea came out a little darker than regular water and had a black chunk of something in it. No idea what it was? service was fast and food good.

Came to Panera for breakfast. The cashier was nice, however, the good experience ended there. We ordered two toasted bagels to go. After 16 minutes of waiting we went to the window just to make sure the order was not lost. The lady said I have you order here, she aggressively pushed the bag across window crunching the bag at the same time. She said, we have other orders as well. When I opened the bag, I found two cold bagels and the bagels were haphazardly places. This was not a good experience for me. I will never return here.

It must be a joke. Does Panera look at these reviews? This is the most beautiful place ever. I had no choice but to stop and roast her? a bagel for me, which was hard like a rock and a stale. And everyone was rude (I honestly don't blame them, who would want to work there? Tip is empty and says? Tips are not necessary, but appreciated? I'm sure the employees didn't write that. Maybe if you pay your employees and don't let them work in a shutdown building that has garbage all over the floor and fills food, they would have a smile on their faces. Typical Florida.