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Avaliação da contribuiçãoI ordered a huhn satay with breast meat huh) from the rosengarten. it was my first time in many years because of a remote memory of disappointment. my memory has proven to be correct. what a terrible meal I had. the corn starch cowboy was...obvily at the night I visited because the huh that wasn't breast meat) had a slim coating of maize starch that was in a huge over seasoned salty and sweet sauce. the müll was the only winner in this matter. a first-class Chinese restaurant with central location in Douglas Village would be very good. It's a shame the owners don't understand. do not waste their time, even if they order food from here. the chef should run down the stairs and be sent with a kick in the back to the way.
After I ordered and paid online, my food never appeared. 20 minutes after I called and spoke with the restaurant, they advised the driver twice to my house and also tried to call me. I sat at my door from 15 minutes before it was due until 15 minutes after and no one showed up. I hadn't missed any calls from the driver either. I had paid online for eating why I would not be there to collect it. I asked the restaurant to check the driver's phone, they said they wanted to call me and they wouldn't see a call to my number. I said they wouldn't deliver my food today. the person I spoke with was not helpful in any way and according to my opinion had no customer service in the sense. I was a very regular customer before and had recommended it for people, but will not use or recommend this restaurant again to everyone. very bad customer service shown.
We wanted an alternative from bambus house, but the most faulted food I've ever eaten came cold and raw please don't eat here it's terrible and disgusting dumped all food
I have been a loyal customer of this restaurant for many years and while it was satisfactory, it was not the best option in my area. I noticed that it had been shut down by the health authorities and decided to give it another try. In July, I ordered a chicken curry, fried rice, and chips. When I got home, I realized that they had used a substitute instead of chicken. I set it aside and considered returning it, but decided not to. The following week, I ordered the chicken curry again and to my dismay, they used the same substitute. I immediately called the restaurant and was told that the manager would only be available the following week. When I spoke to the manager, he admitted that he did not like the substitute either and promised to call me back. Unfortunately, I never received a call and when I tried contacting him again, he was unavailable.
Food was good really cannot fault that but every time I order from here I never get the soft drink that I order... charged every time but not received. This is maybe my fourth order from here this year and no soft drink delivered 3...times. I order now in the vain hope that I might get the drink I ordered with my meal. Cannot see point of ordering drink next time round. Long story short food is good but don't expect to have anything to wash it down with.