Starbucks - Kenmore

Their barista at the drive through was super nice. I like this Starbucks

I have been coming here with my mom for years. Jodie has been an amazing. She has always treated me and my family/friends with respect. Lively conversation always very delightful to speak with. As I have worked in serving industry I understand sometimes people are tired after a long days of food/drink service, I would hope no matter what they would still at least try to be polite. Today I came in around 6:40 and had asked if the stand was still open. I haven’t seen this younger lady before, she was blonde. Wasn’t wearing a name tag. But she proceeded to tell me that “Pretty much we are out of everything.” That confused me decided to not order a coffee and just get a strawberry cream frappe. I asked her if there were any shortages or if she had already started closing stuff up. (Which I totally understand working in coffee and restaurants you like to start on some closing duties around that time) she just pretty much ignored me. I paid with my card, but I wanted to possibly get change so I could leave her cash tip. She rolled her eyes and said “No we are not customer service.”I didn’t want to give this store a bad rating because I have come here for years and this being the first time being treated like this by an of the employees..And to top it all off, the strawberry cream frappe did not have any flavor except crushed ice and milk.

In store location conveniently located near self check out, I see opportunity here. ?

It's kind of cool to be able to grab a Starbucks while you shop.

I ordered drink literally every day this week and I feel like overall the quality going down while price going up. I can't taste any caramel or coffee, all I can taste is milk. Beside the drink wasn't hot enough. Disappointed? Yes!