City Greens - Kenner

6/3/2023: My travel group and I was leaving for Hawaii in about an hour and 1/2. We decided to get something to eat and drink while walking to our flight gate. It was 6 of us in the line, I was third in line. My turn came up, I order a Frozen Coffee and 1 order of Beignets. I waited. When I got my coffee I step to the side to the table and ck my order to find that I had an ice coffee. I returned to the counter and I told the young man that I had the wrong coffee and that I ordered a frozen coffee. He said: No you ordered a Ice Coffee. I said NO Sir, I ordered a frozen Coffee look what I pd for. He took my coffee put it in a sink to right of me, to the left of him. Step back to his register/counter and said you can order another coffee and pay for it or leave. I said I would like a coffee I paid for. Could I speak to the manager. He said I am the manager. So are you going to correct my order. He said no, you can take that coffee back or leave. At that point we left in dis-belief. So called today 6/15/2023 speak with a manger about the situation. I asked to speak with a manger, the young man said he was the manager Tyler. I ask Tyler was he on Duty on 6/3/2023 about 6:30-6:45 a.m. he said No . I inform Tyler of the incident and what happened I gave the name the young man gave me which was Jose or Roberto he said he had neither on his payroll. I informed him that I am employed here at the Airport I will come over and point him out to you. So I describe the young man as a tall, slim, Espanol man. I think I may know who it is, and he said I will speak with him about this. (My phone disconnected the call. I called back apologize to him about the phone disconnecting. So he when on to tell me he will speak with him about this. Not offering any apology or compensation for the coffee his employee discarded or his employee his offensive behavior. Tyler, was very unconcerning. I OR MY 22 SISTERS IN THE TRAVELING DIVAS WILL NEVER USED THIS CAFE DEMONDE AGAIN! WE WILL PAST ON THIS STORY TO OUR FELLOW TRAVELING CLUBS TO PAST ON THIS ESTABLISHMENT

I waited in line for 15 minutes only to discover that they were out of chicken, turkey, walnuts, and avocado - all key ingredients in their salads. Disappointed, I decided to leave as the staff was moving extremely slowly. This is not the place to visit if you are in a hurry.

Yikes, turn around, keep walking — avoid this rude staff at all costs or else you may end up like me waiting in line for 20 minutes only to have them tell you they’re not taking anymore orders when it’s your turn. It was 12:30 pm — lunchtime.UPDATE:I walked back by 5 minutes later and it’s open with two new much more professional staff. They were very apologetic and kind and ended up paying for my salad. Took this from 1 to 4 stars. I

Good example of a place that looks like it would be healthy and then ruins it… They squeezed avocado out of a tube, chicken was in bags that came from somewhere else, and they put a gallon of dressing on the wrap. They were also just totally confused about a simple order because they weren’t paying attention to what they were doing. Too bad.

I had my first beignet 30 seconds after arriving! The service was very quick and the beignets were perfect. Highly recommend.