Kloomachin Kitchen At The Point Casino

I had the make your own pasta with mushrooms, broccoli and chicken. Chicken was dry, I had a ridiculous amount of mushrooms and the broccoli was huge not cut up and hard. We also waited about 50 minutes for our food. Very disappointed in the food quality and the customer service here as well.

My wife and I ate at Kloomachin Kitchen for breakfast on the first morning of a two night stay at The Point Resort Casino.The casual dining experience was fairly decent. Overall, our food was good, I would say it was standard breakfast fare, cooked properly, without a long wait and hot.We really enjoyed our interactions with our waitress. She was a standout in our experience. Wish I remembered her name, she deserve recognition for making guests feel welcome. She was friendly, involved, attentive and super helpful. She was accurate and prompt.Full point off for the smoky air quality wafting from the smoke filled casino *in the morning*. Gross. The facility needs to be fixed to better seal off the smoking areas from the non-smoking areas of this building.

I am beyond disappointed with the service my friends and I received while dining there this evening. We all understand that dinner rush hour can be very hectic however releasing personal stress onto customers is very unprofessional. One of my friends didn't recieve the correct order and had to wait 15+ minutes for someone to acknowledge us for them to correct it. We also didn't recieve some of our sides with our meals as well causing us to wait longer to enjoy our meals. Drinks came after 30 minutes of being seated while other guests that were seated after us were helped. The biggest concern I have is the fact that our server Jypsie gave attitude by tossing a to-go box onto the table landing on my friend's lap. Her actions caused my friend to get up and leave the resturant. When I tried speaking with the manager they asked for what happened and I couldn't finish explaining what had happened before they tried helping other customers. I completely understand rush hours and people being stressed with everything going on however being treated with much disrespect is uncalled for. This experience will cause us to be hesitant for future dining.

Never fails, always excellent service and excellent food ?

Breakfast was really good. Steak, eggs , hash browns, and country gravy .