The Chip Club - Kingston upon Thames

Oh dear. We used to be regular customers of The Chip Club but it has changed hands and gone downhill massively. Menu has been stripped back. They don't do any of our favourites that made it stand out from any other chippy. We were disappointed on the last few visits. Order was wrong, poor portion sizes, luke warm. Addressed with the owner/manager. Gave us a fresh order with bottle of ketchup as a fix. Decided today to give it one last try. Staff all new, again! Fish was bland, chips were luke warm. Portions of the chips was sad. Despite this it was expensive at £19+ for 1 x medium chips, 9 x halloumi chips, cod goujons and a battered sausage. I'm afraid our love affair with chip club is over. We won't be going back.

Chips only. Looked fine. Got home and they were totally inedible. Obviously just dunked in and out the fryer. Charged me £4.40 for that rubbish. They clearly have little idea/dont care how to cook fish and chips properly. Will not return.

So sad that this place hasn’t upped its game : We previously used TCC on a regular basis however quality really went downhill so have avoided for some time. Tonight we decided to give it another go and after spending over £35 on tasteless, uncooked, reheated, poor portioned food we most definitely will not be returning.

The Chip Club used to be so good, even through lockdown when they could open. I thought it would be heaving, as I’d always known it to be, but it was empty. They used to cook to order but there were loads of food already cooked under the heated glass. Despite this, I treated myself this evening to the WORST cod chips EVER and it cost me over £10.00. The batter was so hard and greasy I struggled to cut it, the chips were overcooked/reheated. I live a 4min drive and it was closer to cold than lukewarm when I got home. Previously you’d get home and it’d be still piping hot. They also no longer provide tartar sauce and a wedge of lemon. The serving staff didn’t wear hats to prevent contamination. I’m am so disappointed with how bad it has become because when they first opened it was brilliant. Suffice to say I won’t be wasting my money there again and I’m all about supporting local shops and businesses.

I was truly disappointed by my experience at this restaurant. The wait was long due to a high volume of deliveries. I placed my order 15 minutes before closing time and took it home since I live nearby. My wife noticed that the food didn't look appealing, despite our previous positive experiences with this place. Unfortunately, for £11, the meal was underwhelming. The fish was overcooked and the chips were low quality. I don't mind getting some extra scraps with my chips as a bonus, but they shouldn't be the main focus of the meal.