Pizza Inn - Lancaster

We had the buffet and it was great. Our waitress was Hannah she was the best we have every had when eating at Pizza Inn.

Staff is nice, ready to help. Happy to put out pizzas to order on the buffet. Checking out took a long time. To the point that someone not honest could have easily walked out without paying. We stood at the counter to pay and were there without service for about 10 mins.

You have to stop! I never had a business stealing from their customers and then have no willingness to look even into the situation. even without my input, the company has the opportunity to review transactions based on time frame or order. based on the fact that the man comes as too lazy to examine, please note, until today I eat here weekly. I am pleased that this was intentional instead of a mistake. probably because she was the one who made the transaction. is this a cover? enbesselment? or just an untrustworthy person on a power trip that uses the trusted people. I miss the days when you only needed a handshake. brandy, I'm sorry that her boss released her loyal customers. you've always been a Jewel. I hope I can find my input to force them to do it right.

I'll have to say I'm very disappointed in pizza inn. Service was bad girls were arguing up front. I had to ask for silverware and then I had to go to counter and ask a second time after waiting 15 mins for my sweet and low because waitress and girls were loud and arguing. Our waitess says it happens all the time. they argue every day and it was loud. I let them know I didn't appreciate the drama. And the bathroom smells. Restaurant had pee smell not a clean salad bar. Overall a bad place

Got there set there for 30 mins and 3 pizzas came out 2 of which was requested by other waiting customers of 20 mins or better had the Manger come out and speak to me she totally dismissed our concern about food being on buffet well didn't you get asked what kind you wanted it's a buffet came for variety could get order pizza anytime anywhere finally bout hour in they put pizzas out because more tables got people then went to pay Manger name Donna said we got you something to eat yeah I say but never once apologized or offer a discount or any solution so sad it was my favorite pizza place to eat not no more the pasta sauce was so old it had turned black the salad bar was a complete train wreck