Wendy's - Las Vegas

We go to this Wendy?s pretty often. This time was extremely disappointing. we ordered a pretty decent sized order, this isn?t even cooked. Absolutely disgusting.

It tries and sees that the people who worked there are no longer working there, so I say, go check it again. give this wendy a chance. they were there when they walked through covid and stood there. we all do not eat well and I am sure if they do not agree, why do they read this review? bug? another business. it is worth another chance. they are wendy's free serviettes and straws with any purchase.

Absolutely worst fast food place I 've ever experienced. Went in for a quick lunch on my break for work on Veteran 's Day. Dining room was nearly empty. There was one person obviously waiting for his order, and another person ordering in front of me. When my turn arrived, ordered a Biggie Bag and sat down to wait for my order.After about 10 minutes (which was already too long) the order ahead of me was given out, only to be immediately snatched out of the patrons hand with a hold up by the employee. Several employees then began pulling items out his bags, unwrapping and rewrapping, discussing, arguing and then repeating the process. He had 3 simple combo meals. This went on for literally another 20 minutes. At this point (30 minutes from the time I ordered) I realized that they hadn 't even started my order, and I was running out time on my break. I asked the cashier for a refund as I didn 't have time to wait for my order. Cashier said she 'd need to get her manager. I agreed to wait. 5 minutes later, a very unkempt man came to the register saying he couldn 't give me a refund. I asked if he was the manager, and he said yes and then stared at me. After another 30 seconds, I asked why he couldn 't give me a refund, and he asked how I paid. I told him I 'd used a debit card. He said that that was why he couldn 't give me a refund. I asked what he meant, and he said he didn 't know how to do a refund on a debit card. I confirmed with him that he was, indeed, the store manager, and he confirmed it again. I asked for a cash refund, which he said he also couldn 't do. I asked what my options were, and he said he could give me a number to call.I decided to just leave it be and contact Wendy 's corporate, as it was obvious I would get no help locally. I contacted Wendy 's customer care, and after 4 days got a response saying that they have contacted franchise leadership and to expect them to reach out to rectify the situation. I waited another 2 weeks, and had no contact from anyone at Wendy 's, so I reached out again to corporate, who again responded that their records show that my case details were sent out to the Management Team operate that local store and apologizing fornthe fact that no one hade reached out to me. They stated that they would escalate my issue and send it out again.It 's now been well over a month since the original issue, and over 2 weeks since my last contact with corporate, and still no response from anyone locally. I can only assume that my rebate is lost and that local management has no regard for their customers.

This place really sucks!! Tried to order the Mozzarella chicken sandwich but they were out of it. Then I tried to order a salad and they were out of that too. Thought I would try again today but they were only accepting cash! No wonder it’s been about 3 years since I’ve been there! What a joke! And the employees were down right disrespectful! ?

Absolutely horrible. Waited fifteen minutes for one meal and I was the first person there. A huge line formed behind me. To top that off I didn't get sauce or a straw, got extra food which I guess that's ok but it wasn't something I'd eat. Then to top it off the beast that served me had the biggest attitude. Not worth it.Food: 1/5