Arby's - Lebanon

Daughter ordered thru the app. Told to go around to the yellow pole as the order just popped up. A few minutes later order brought out. I asked didn't she ordered drinks? Lady said I don't know and went to check. I called daughter as I was looking thru the bag and asked if she ordered horsey sauce and she said yes. When the lady came back I said she ordered horsey sauce and there isn't any in the bag. The lady turned and went inside. About a minute later a different lady brought the sauce and I said thank you ma'am. Approximately 3 minutes later was taking items out and the Reubens were just about cold, not toasted, and the amount of corned beef was less than a child's serving. Maybe 2 oz. If that. Jalapeño poppers were kinda lukewarm. Pop was good. For 25.00, they should do better. They were not busy. One car at the pickup window. Feel sorry for people if they are busy. If more people would comment on sub par service/food and stop going to them, maybe businesses would start caring about losing business and their jobs. Until customers take a stand, every one will continue to get less than yummy food.

Have experienced friendly and welcoming service here, as well as good food. Current favorite is the 2/$7 deal (Roast beef sandwich and fried mac and cheese balls). All employees that I've encountered are polite and helpful. Recommended.

Went through Drive-ThruJust needed something different!

Wonderful lady helped me at the drive through. Not only was my food fresh, hot and delicious, but she was fun and friendly and cheerful. I had a roast beef slider and crinkle fries. I wish I could think of her name.Parking: Plenty of parking, Arby’s is in front of Tractor Supply Store.

Very friendly staff and fast service with great food taste! Highly recommend this indoor experience!