Popeyes Louisiana Kitchen - Lethbridge

I had one of the worst dining experiences today. I stopped for lunch on my way to work and ordered a combo meal that seemed appealing. The server gave an enthusiastic sales pitch to the woman in front of me, and it convinced me to try the more expensive dish, which was advertised as having a better cut of meat and being more tender. However, it ended up being a huge disappointment. The food was far from what I expected, and I wish I had chosen differently. Overall, it was a regrettable meal.

The restaurant was clean and the staff was friendly, but the service was quite slow, even though we were the only customers at the time. Additionally, the only way to access the restaurant on foot is through the drive-thru, which is a poorly designed feature for a restaurant. We also encountered several mistakes in our order, including items that were completely missing.

I placed my order and only received half of it. I tried calling, but no one answered. When I visited in person to speak with the manager, they didn’t return my call either. This has happened several times, so I won’t be coming back.

I have pre-ordered and prepaid a charge for 6 breasts to be part of my 20 pieces order, as my 92-year old vater white meat preferred and it was his father's day dinner. we waited for 20 minutes to pick up as it was not ready as promised. manager promised to check recorded tapes regarding the packaging of chicken pieces, then never called back. I told her I made photos of what we get back they stole my charge, because we don't have the boobs or the answer, as promised to make it right. He was just okay. it was lost only 7.00 on a price of 63.00 for 20 pieces with cookies, but its lack of integrity. I do not recommend them at all, as I have more than 1 lie in our business. I have to trust people who treat my food.

When I feel like indulging myself without spending too much, I hit up the drive thru and am rarely unsatisfied. Even if I have to wait, if they say it will be 6 minutes, its almost exactly 6 minutes. Could use a better speaker box, but other then that, great experience, always kind staff.