Baskin-robbins - Lexington

Excellent service and friendliness and rich mangonadas

Walked in and was the only customer in the store. 2 people working. They were having a great time chatting. Never said hello or acknowledged me in any way. After 3 minutes I left.

Went in with my children, one of whom is very allergic to gluten and dairy. Normally ingredients are listed on the little flavor signs for each product; this is one reason we go to Baskin Robbins regularly. This time there were several flavors with hand-written signs. We asked the girl waiting on us if she knew the ingredients, especially if any of there were gluten or dairy free. She said, I don 't know. Then she looked at the other equally clueless girl and asked her if she knew. She responded in a suoer annoyed voice that she didn;t know either. So we stood there and pulled out our phones and looked up the website and went through all the searching until we found these specific flavors, then clicked on the ingredients and looked them up ourselves. All this time these two bozos behind the counter just stood there watching us impatiently. Thank goodness we are intelligent enough to do their customer service for them; there were no flavors safe for my daughter. Needless to say, we will not be returning!

We drove all the way from Taylorsville. The other location was closed so we found this one on maps. I don’t ever write reviews but felt the need. The workers were teenagers who seemed out out. They had no waffle cones. So gave us cake cones, okay no big deal. The chocolate ice cream was so melted they had to put it in a bowl too. Once we got out to the car the cones were so stale they were barely edible. And then in my husbands come he found two long black hairs embedded down into the ice cream cone. I’ve never been so disgusted by a restaurant in my life. They won’t be in business much longer with these things going on.

We drove all the way from Taylorsville. The other location was closed so we found this one on maps. I don’t ever write reviews but felt the need. The workers were teenagers who seemed out out. They had no waffle cones. So gave us cake cones, okay no big deal. The chocolate ice cream was so melted they had to put it in a bowl too. Once we got out to the car the cones were so stale they were barely edible. And then in my husbands come he found two long black hairs embedded down into the ice cream cone. I’ve never been so disgusted by a restaurant in my life. They won’t be in business much longer with these things going on.