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Avaliação da contribuiçãoI tried to order the app here yesterday, even restart my phone and restart the order. I couldn't make it work. then, instead of wanting to wait through the back of a long drive thru line, I tried to go in. it was only 6 o'clock, and they had their doors completely closed, in the middle of dinner! there was even one lady trying to go after my car. she couldn't get in either. I just ran away at this point. I love taco bell, but the lack of service and inviting guests in the inner is a great reason why I don't order it much more and to make it even worse, there was also no sign that the inner was closed. it's like they just didn't want to deal with cleaning the lobby or something. I didn't even appreciate that.
We came here tonight to get food. We realized once we left that we were missing 3 items. Pulled back around in line and they proceeded to ask for our receipt. The young lady at the window came back and said they wanted to check our bag. They proceeded to take every item out of the bag to check it. The receipt and items in our bag matched up and she told her coworkers or managers(I surely hope not managers) that we were missing the items and to make them, they came over and we’re being combative and not treating her very nicely at all. We just asked for a refund for the Items we were missing instead of getting them remade, who would want to take more food from them after all that. Totally inappropriate. They need to be let go. The girl at the window looked super stressed and her coworkers behavior should not be tolerated what so ever.
Today was my first time at Taco Bell in years and it was fantastic and I will definitely be returning. I got soft chicken tacos and the chicken was fantastic. Much better then the chicken at chipotle in comparison.
What happened this time? They closed early and turned away three customers who arrived before the scheduled closing time. If they can’t stay open until the official closing time, they shouldn’t advertise those hours. It’s frustrating to be turned away when you're willing to support the business right until it’s supposed to close.
I never thought I would be leaving a review for Taco Bell, but I have to! This location is fantastic! They always get my order correct, and it’s not just accurate—it's also well-prepared. Additionally, the staff is always friendly and respectful. I make the drive from Sterling Ranch to visit this place, and it's definitely worth it!