Jersey Mike's Subs - Manassas

Horrible!!!! My husband's first experience with Jersey Mike's and definitely his last. The App wouldn't allow him to order so he had to call and place the order via phone. The person on the phone asked him for his order 3 times which should have been a sign. He ordered an Italian and a Roast Beef with extra cheese. We received 2 Italians and no extra cheese with added jalapeños and pickles we didn't request. I took a bite of my sandwich without knowing there were jalapeños on it and encountered a pepper. Since spicy foods cause me health problems, I avoid them at all costs. I was miserable after just 1 bite. We spent $20.00 for 2 sandwiches that we threw away. Never again will I visit the Manassas Jersey Mike's and my husband refuses to try ever again. With so many options available you would think they might try a little harder to get it right. Customer Service was also horrible and it appeared no one knew how to do anything from make sandwiches to ring up the order for payment. I would give zero stars if I could.

Horrible!!!! My husband's first experience with Jersey Mike's and definitely his last. The App wouldn't allow him to order so he had to call and place the order via phone. The person on the phone asked him for his order 3 times which should have been a sign. He ordered an Italian and a Roast Beef with extra cheese. We received 2 Italians and no extra cheese with added jalapeños and pickles we didn't request. I took a bite of my sandwich without knowing there were jalapeños on it and encountered a pepper. Since spicy foods cause me health problems, I avoid them at all costs. I was miserable after just 1 bite. We spent $20.00 for 2 sandwiches that we threw away. Never again will I visit the Manassas Jersey Mike's and my husband refuses to try ever again. With so many options available you would think they might try a little harder to get it right. Customer Service was also horrible and it appeared no one knew how to do anything from make sandwiches to ring up the order for payment. I would give zero stars if I could.

Eating is consistently fresh and the personal welcomes them as a walk in the door.

Horrible customer service and that's just the beginning. None of my 3 sandwiches were cut and what kind of place is this? TRAP MUSIC at 730 while customers are coming in. Couldn't even get the name of the personnel that worked because my receipt had a girl's name on it instead of any of the 3 guys that were actually there. L

I ordered through the app, I got my food and at the opening it had been on my sub, which I asked not to have it, I called the load to a new one that sent to me, and they said they can not only come to pick it up. if I had ordered the sub for the delivery, it would make sense that I could not pick it up. they said they would have my name on the list for my free sub. I guess I won't order this jersey mike anymore.