Jen's Chinese Food Catering

The worst Chinese food! Had a very big order, everything was terrible! Absolutely spoiled, old food! Plus had msg in how I?m allergic and got sick of it! Avoid this exercise!

This is much over rated Def not quality Chinese food overpriced for quality to him honestly, I had much better Chinese food when I was the ghetto lol

Ridiculous! I live in a Wantagh Woods just a few blocks from Jen?s. I have been a regular customer for three years (as I move into the neighborhood) and has been treated so rudely by their employees. I put an order for my family and was told that it would be delivered in 30 to 40 minutes. Near an hour and half an hour I called and they said they were busy and I could get it myself. I told him my children sleep and I couldn't leave the house and they answered?so you cancel the order? That was after numerous calls and said? the driver will be there soon? I understand that they can be very busy and/or short staff; either would be a better solution? ve was an apology and the renewal of the order free (or at least a partial refund). I hope Jen?'s property reads this review and makes serious changes to how they handle their disorders. If these circumstances come, you need to do better and treat your best customers with respect. You lost our business and our other family members.

The food is really good. The only reason I give him a 2-star rating is that the cashiers are not good. I worked in the service industry before, McDonalds, restaurants, even a salon. I know how it feels to work in a service industry. You were two young ladies in front when I left. They started talking to a customer who had recently called to place an order. Why would you start talking to a client in front of the restaurant? When they served me the food, they threw my back. I found it so disrespectful. You have to be told that this is not okay and have some respect. If they are not corrected, this place will begin, more bad reviews. Not because the food is not good, or because the place is not clean or because the owners are bad. But because the cashiers of this local food center give a bad name.

Been a while since I have been in this place since I don't work over there anymore but I love the food there it's clean and inviting Jen is a nice person very friendly understanding caring helpful food is very good large portions that I have food for a few days always hot and made the way you ask for it I don't know if this place would deliver to me were I live now being the distance I still love this place and the people and the food now I just called with in the last two weeks and I was treated very rude and I also was hung up on the phone I was told that I was speaking to a manager and I was hung up on by him for asking for information and I called back and I was lied to by another person who said that the manager was not there and my call back was was under a minute Jen would have not ever done that to me or anyone else that is why she has a great business she was so very caring about her customers she was warm and friendly understanding great listening to her customers concerns conference and suggestions I was told she has other businesses the towns there's a Chinese restaurant and I asked for information and they refuse to give it to me years ago I bought Chinese food from her restaurant and I dropped very hot soup on my lap that was delivered to me and I had second and third degree burns on my lap and she was so loving and caring and understanding about it that she treated me like a princess for that point on I only stopped going there because I stopped working and I moved to far away from the restaurant now I would never ever go back there because of the way I was talked to and treated on the phone I have told all the people I know what happened to me in my last phone call to this place and all my friends standing by me to never ever go back there again