Dairy Queen - Mattoon

The manager Amber was very rude and disrespectful towards the staff to the point where i just had to leave. It was honestly very disheartening to see especially coming from someone on the management team. Managers should be held to a higher standard and belittling their staff is not that standard. Do better.

Food quality was an improvement compared to Houston. However, I could still tell they used a different vendor for their patties than I 'm used to in Illinois. I forgot to order bacon to see if they elected to go with a smithfield product, "proffered. "Customer service was on point, I could tell the cashiers really enjoyed their blizards. I appreciated how they went above and beyond to help me choose. More so than what I 've experienced else where, the usual blank stare like they 've never eaten at DQ before.

Went there to warm and get food and was blamed for being in there every day when I’m a full time student at mattoon high school. I’m a black male and I’m tired of people thinking black people all look the same, I’m tired of being black because this happens all the

Treat was fine; surprised by cost. Almost $6 for a small Blizzard! Staff were fine; distracted by other orders.

Very rude people at the window. The lady in front of me ask for a spoon to go with her blizzard and the girl at the window was making faces and you could tell she was madGot home only had half of my order.