Dairy Queen Grill Chill - Mesa

1st time I went there my order was wrong. I called and they put me on a make it right list. 2nd time I went back they gave me the right hamburgers but I had to pay for the drinks and fries to complete the meal. No problem. When I got home the fries were cold, not even warm. We ended up not eating them. I'm sure we will go back at some point but not anytime soon.

Ordered four small ice cream cones for my children, and asked for a cup of ice water. Got to the window and retrieved my four ice cream cones and my ice water, then I looked at my receipt and noticed a total of $16. I noticed I was charged four dollars for the ice water, so I asked the man at the window, “did I really just get charged four dollars for ice water?,” at which point he shrugged, said “Yep,” and slammed the window shut.I park my car and go inside and am shocked as the manager seems to double down on the $4 charge for water, saying when they give you a drink cup with water they have to charge you full price for it, he also showed me a small cup saying this is our water cup. I let him know I simply asked for an ice water, I did not specify what type of cup I wanted it in, nor was I given any options for different types of waters, or told there would be a charge. He said, “Well he put it in the system that way and gave you the ice water in a drink cup so you have to pay $4.”No, “I’m sorry for the confusion,” no offer of refund, just complete and total managerial idiocracy.Please, please, please do not waste your time with this place….

Fast and easy! yummy blizzards! zach on the way through was beautiful and thorough

I have to say when I went into the door, I saw the lobby was clean and very welcoming. my experience in register was just better than I was greeted by brandon. he was thoroughly in the explanation of the various wise as my heath blubbard could be made and I thank them for coming into the load. my wife and I are winter visitors and never get the experience in our dq in illinois like this. Nice to be back in arizona with ice on this dqparking: it was clean and clear from debiewheelchair accessible: it saw everything suitable for my wife and I

Ordered the choco brownie extreme bblizzard cake for my sonny birthday. I got the order online Sunday for a pickup from Wednesday (his birthday) I received the email confirmation that the order was received and I verified that all the information was correct. showed up on Wednesday to pick up the cake and was told that they did not. no excuse for this inability.