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Avaliação da contribuiçãoGreat experience! No problems with check in or check out. No issues with any provided service. Many thanks to Manager Bob for his assistance with my understanding of the bill and my Hilton Honor rewards.
What a great stay! I was able to check in about 20 minutes early which helped me to get to an event on time. The staff is friendly, efficient and helpful. My room was spacious and well-appointed, but most of all I loved that it was very clean! The bed was really comfy with lots of pillows to choose from. It was nice and quiet throughout the night. The hotel has a beautiful lobby area and is in a great area with the mall in walking distance. I wish I had more time to spend there to explore the area. I look forward to coming to this hotel again to take in the pool area and enjoy another fabulous stay!
Hotel was gorgeous however I have never been treated more poorly in an establishment than when I was at this location. I went there for a cheer competition with my daughters ' team. We enjoyed some team bonding together and as we were heading to the pool; I noticed my 1-year-old son was not really feeling the elevator being this was his first time on one. So, as we were leaving the pool heading back to the room as we were boarding the elevator, I noticed my son stopped beside me and would not step on to the elevator. Being that my hands were full I tried readjusting the things in my hand so I could reach out and grab my son being that the elevator door was not operating properly, I was in fear it was going to squash me. Before I know it, some manager comes flying around the corner yelling for me to get my son. I told him I needed to get my son on the elevator safely and his response to me was well ma 'am I am not going to get my elevator broke . In my opinion forget my safety, but you would think the safety of my 1-year-old would be more important than a beeping elevator. Needless to say, this location will never get another dime out of me. I could care less about your elevator or what could have gotten broken when my son could 've been harmed at your hotel. My son is my #1 priority. Please have managers that are more kid friendly.
Highly recommend this consistently clean and very nice hotel. Front desk staff is always friendly, complimentary water and goodies are welcoming. Restaurant staff for breakfast and dinner and happy hour are consistently friendly and plenty of food that is tasty! The rooms are huge and extremely clean. Recommend 10/10!!!
Zeelena who works in the restaurant at breakfast is a wonderful employee. She helped me order an omelette, brought potatoes and offered another cup of coffee. She was very friendly and helpful. I highly recommend her and would definitely hire her.