Gloria Jean's Coffees University Park

Great location and very friendly and helpful staff. Our coffee is always amazing when visiting this location.

Paid $5 for Thai tea thinking it would be something original It is literally the same tea I buy at Costco and Sam's 3 cartons for $7 Bought a caramel Frappuccino thinking it was a coffee but no coffee in it Should have went to Starbucks This is no an original place nor a coffee place

I love that place, except i went to the mall and i went to go get a frozen drink Saturday Feb, 18th and they were closed at 8:30pm before the mall was closed, im so sad i couldn't get my drink, and since they are a store in the mall i figured they would be opened mall hours like every other store

The owner is one of the best baristas and people you can ever meet. Not only him, but Christina is the best and she’s extremely knowledgeable, and Alyssa is charming and extremely gifted at what she does. 10/10 if I could, but only allowed 5 so that will do. Highly recommend!

Between the female baristas and the owner, I’ve never had a bad experience. They make my morning every morning! Christina specifically made a sample of a drink she created and asked for our opinion on the flavor, so here it is: PUT IT ON THE MENU! She also made my coffee and asked “would you like it steaming hot, or like kid-friendly hot?” I’ve never been asked that, but I will say I now prefer my drinks at kid level heat. I wish there was another location in South Bend or Mishawaka that wasn’t in the mall, but I’ll travel for the crew, flavor, and experience!