Luigi's Lasagna Pizzeria - Moffat

First off, I want to say this review isn't about the food, dining experience, or anything of that nature. This review is more about the critique of their ordering system when it comes to ordering past 1am/overnight. So, I was passing by Milton the other night, and I just wanted to grab something to eat. Google told me they were open—perfect! I get there, and it turns out the doors weren't open, but they were open for business. What I mean by this is, past 1am, they still operate for pickup and delivery but not for dine-in. Google had the business hours listed as 24/7 so I was not aware of this. The typical person would think the doors to the restaurant would still be open. Anyway, a worker was kind enough to come out and tell me what I had just mentioned, as well as the fact that in order for me to place an order, I would have to go on their website and place an order through there. He also told me I wouldn't be able to call in. After realizing you have to go through the typical steps of placing your order online, as you would at a pizza place—such as filling in your contact info, putting in your ordering method, and payment method etc.—was the point I decided I would rather go find another food spot nearby that I could just go in, pick something from the menu, and eat. Mind you, my intention this whole time was to quickly grab something to eat. You wouldn't be aware of the fact that you have to order online if you were a passerby just wanting some quick grub overnight. I would hope Luigi's can find this review useful and see if they could make their order processing more seamless for the consumer. For example, being able to call and place an order would've really made it much easier as a customer, as I really wanted to try the food because the food looks really great!

Lasagna and Raviolis Rose are my favorite dishes Service: Take out Meal type: Dinner Price per person: CA$20–30 Food: 4 Service: 4 Atmosphere: 3 Recommended dishes: Dipping Sauce, Garlic Bread, Pizza, Spaghetti Bolognese

I’d give this restaurant 0 stars if that was an option. No respect for people’s time or knowledge to run a business. I order almost daily and I have to call this restaurant 15-20 times to beg them for my order first to accept it then deliver it. I will never order of this restaurant again and will make sure strict action is taken against them for false advertising of ‘24/7 Open’ PFA the screenshot which shows 23 times I called them and no one answered. Food: 1 Service: 1 Atmosphere: 1

Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Pizza

I ordered from here for the first time tonight on Uber eats. So happy to find an affordable local place that has pasta!! The food was delicious and it’s clear they put a lot of care into everything. Can’t believe I’m only finding out how close they were to me now!! Also delivery is handled through their own staff rather than Uber and they were wonderful and very quick. Service: Delivery Meal type: Dinner Price per person: CA$10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Spaghetti Bolognese