Tropical Smoothie Cafe - Mount Pleasant

Huge fan! But tonight’s crew almost ruined the whole thing for me.Made wrong smoothie twice, then didn’t complete my order, 25 minute wait… made a huge mess, broken cups, all stools up like the joint is closed.I did not get my smoothies I paid for pleaseContact me.

We quite often come to this location but it has never been this bad. First while we were getting our order taken the guy taking are order just walked off. So another employee helped us finish our order she was the only decent worker there. We quickly got our smoothies but waited around 20 minutes for our food. While we were waiting on our food we could see them making it the guy making mine a peanut butter banana flatbread first got a banana on his knife and was hitting the knife against the flatbread. The bananas are normally sliced he stopped making it and started on my brother's sandwich. He put the bread in the toaster and when he took it out it was burnt and made the whole restaurant have a smell of something burnt. He then proceeded to poke the bread to see how burnt it was. After that he started to pick the burnt edges off. He didn't make another one and just finished it. However one of the two kind ladies working re made mine for me after she saw it cause he left it out and there were flies on it. Finally 25 minutes later we had our food. Normally I would have asked for them to remake the sandwich but we had already been there so long I didn't want to be in there anymore. I will not be returning anytime soon.

Suzee and Mo were awesome! They prepared excellent food and smoothies and were and absolute pleasure to speak with! It had been a long time since I went to Tropical Smoothie, but I will be back soon!

We loved Donna! She was so lovely and amazing even when it was extremely understaffed. Wish I could’ve tipped more!

They need to update their hours to say they close at 8 not 9. Went to the door employees were inside door locked and I watched them not let multiple customers in when they tried the door after me.