Starbucks - Nashville

The service at this restaurant has always been known for being good, but on busy days like weekends, it seems they are understaffed. Unfortunately, my experience this past Saturday was not a good one. Not only did they not receive the payment ticket I provided, the staff member serving me was not very friendly and I never received the coffee I ordered. They also seemed to prioritize other customers who arrived after me, causing my order to never be fulfilled. In the end, I left unsatisfied.

I had a disappointing experience at this restaurant. I placed a mobile pick-up order which was delayed by about 20 minutes from the expected time. The strawberry refresher I ordered tasted more like lemonade with hardly any hint of strawberry. For the price of $6, I expected a better flavor. The only positive aspect was the friendly and efficient staff member calling out orders. Overall, I do not plan on ordering from this location again.

This Starbucks is very comfortable and connected from the outside and inside of the mall at green hills. Typical fast Starbucks.

Very friendly. Explained the difference in the coffee, and sizes of cups by their unique names. It was cold in their as all the Starbucks I've visited.

This is a extremely busy location but the staff was fast, efficient and friendly. There is indoor and outdoor seating available.