Au Feu De Bois - Neuchâtel

Horrible service. They just served me pork in Arrabiata pasta. The waitress refused to acknowledge the mistake saying this is how we make it here and I am not the cook.They refused to return the money as well. We paid the pasta that had meat which was returned right away.Of course no apologies given . They say it was our mistake to not to ask if there was meat in Arrabiata sauce. So far never heard of meat in arrabiata. Plus if there is any meat , it is mentioned in the menu.The owner was very rude and she told me that I did not know Italian kitchen. The waitress was even more harsh. She spoke in the most disrespectful manner. I wonder how people patronise such businesses. Or is it just me who is feeling cheated and over sensitive about this issue. They first justified by saying that it is mentioned in the menu that it has lard/pork but when they opened and saw it had no mention then they blamed it in me that how should they know that I was vegetarian. I wonder if there is a place I can complaint so that they understand that they should be more careful next time with such matters.

Horrible service. They just served me pork in Arrabiata pasta. The waitress refused to acknowledge the mistake saying this is how we make it here and I am not the cook.They refused to return the money as well. We paid the pasta that had meat which was returned right away.Of course no apologies given . They say it was our mistake to not to ask if there was meat in Arrabiata sauce. So far never heard of meat in arrabiata. Plus if there is any meat , it is mentioned in the menu.The owner was very rude and she told me that I did not know Italian kitchen. The waitress was even more harsh. She spoke in the most disrespectful manner. I wonder how people patronise such businesses. Or is it just me who is feeling cheated and over sensitive about this issue. They first justified by saying that it is mentioned in the menu that it has lard/pork but when they opened and saw it had no mention then they blamed it in me that how should they know that I was vegetarian. I wonder if there is a place I can complaint so that they understand that they should be more careful next time with such matters.

Des plats typiques italiens, un service tres long en terrasse mais les plats arrives sont a la hauteur des temps d'attentes...Accueil sympathique!

Pizza bonne mais plutôt petite.La fruit de mer à des vongoles et moules fraîches ce qui est plutôt rare. Le service est correct mais très long.

La meilleure pizzeria de Neuchâtel. 20 ans que j'y vais fréquemment. J'adore Bon accueil, bonnes pizzas. Rien à dire de plus ! D'ailleurs c'est souvent bien plein !