Burger King - New Albany

Roy was great, April, as well Food was fresh and on point me my family had a great time april was very funny always would a smile on her face roy Was running between kitchen and front counter not sure if they're short and staff but free job keep up the good

I stopped there yesterday with my family. It had a great time. Customer service was great, Roy and Daina, and the person making the food they were short staff with only 3 people running around in the store but great job.Kid-friendliness: Theu offers my kids' crowns manager came and jokes with us if was funny

Walked in for lunch. Wasn't greatest immediately but didn't have to wait too long before someone came out front from the back to take my order. I tried to use the app to place my order but it wouldn't accept my coupon code that I had. No big deal. Food was very good and hot. Menu boards need updated though. Was going to try the ghost pepper chicken fries but the young lady at the counter informed me that those had been discontinued a few days ago. For the most part the store was clean, but some tables could've been cleaned. I overheard that they do not serve coffee after breakfast is over. They did make some for a customer that had came in and asked for a coffee. What place doesn't serve coffee all day? That's crazy! The buffalo sauce is pretty good. I had this with the plain chicken fries that I tried. Could be a bit more meat and less breading on the chicken fries.Wheelchair accessibility: Wheelchair accessible entrance and ADA required parking is available.

It's burgerking. Whattaya expect? Food ain't terrible but it ain't nothing to write home about either.

I ordered hot chicken fries the cook didn’t count right. The rude lady asked me to move up I said no. She got mad and slammed the drive thru window she gave me cold food. I have tried to call and complain, no one will answer the phone. Whoever I will go back up there and I’m going in. I will also be contacting corporate to request my money back. She was so nasty she didn’t even give me a receipt.That’s ok I paid with my bank card I have a receipt.