Starbucks - New Braunfels

A really great cup of coffee. The employees are super nice and they are so professional.Dietary restrictions: Love the fat free and sugar free options.

Did a mobile order at 730 AM for an iced americano (espresso and water) and a bakery item which said to pick up 10-13 mins. Came in at 755 AM, bakery item was there but no coffee. Waited and at 8:02 AM noticed they were handing out mobile orders from 750. Went to talk to cashier but that was taking forever, finally my name was called. Coffee was warm and food was soggy. I’m highly disappointed! This was disorganized and zero communication!

Love coming here, they always have what others might not. They're friendly, and love making you smile.

Mobile Starbucks Order Mayhem:If I could give negative stars for my recent mobile order experience with Starbucks, I would. It was a masterclass in frustration, inefficiency, and ultimately, time. Here 's how it went down:Ordering Odyssey: I placed a seemingly straightforward order through Starbuck’s mobile app. Everything looked good, payment confirmed, and I even received the order placed notification with the estimated pickup time. Easy, right? Wrong.The Phantom Order: The cashier, bless her confused soul, confirmed there was no order under my name. Undeterred, she summoned the shift supervisor. Darnay, with the furrowed brow of a detective, assured me the order was not placed. I re-confirmed displaying the mobile app order screen and she confirmed this mystery order could not be found.She then channeled her inner Houdini, asked the air if anyone had snagged my phantom order. But alas, the mystery deepened. Without a physical ticket, she declared, my refund request was doomed. An invisible chain, forged from bureaucracy, bound to my Starbucks card.Confirmation Charade with a Plot Twist:Per Darnay my order didn 't exist. It wasn 't in the system, lost in cyberspace, perhaps. Yet, my Starbucks card bore the phantom scar of the purchase.After our back-and-forth and subsequently guidance from her manager. The phantom receipt was conjured, a refund slip appeared, and after 20 minutes of my precious time sacrificed, I finally held store credit in my hand.But here 's the kicker: Not once did her apology grace my ears, nor any acknowledgement of the wasted 20 minutes, or sticker for the frustration. Instead, the refund was offered like a grudging alms, not a gesture of remorse.

11/30 around 10am. Ordered Grande, vanilla Latte with extra shot of expresso. Line was long but moved quickly, employee (male) taking orders was very polite professional. Window employee (female) polite, smiled. Coffee was $7.58 or so handed her a $10 said keep the change. She said Thank you! Drive off, I was happy until I tasted the coffee the milk was BAD! You know OLD, just a little off, soured. What a WASTE of $10 ... UGH!!