Mcdonald's - New Florence

Tried to time our drive all night through the storms and really needed coffee and breakfast.Pulled up 2 minutes to the 5 am opening time that was posted online and on the door. We tried to order on the app for 20 minutes then went to the drive through and the door. We could hear and see the employees laughing and playing around but doors were locked. We watched numerous cars pull up to the drive through and leave frustrated.Wasted 30 minutes of our time and sure messed up our schedule trying to punch through the storms, hail tornados down the road. Super frustrating!

Very unsatisfied with the service and the rude employees and managerS there in a drive-through contest today and instead of being nice they were very rude holding my food out the window, shaking it at me arguing with me whether or not kid mills can have two apples and no fries even though I’ve done it before there and they even got told by another employee that they can do that then I asked them when I picked my food up I said, are you guys worried about drive time today and they said yes were in a contest very rude and slam the door in my face. I do not recommend this McDonald’s they’re not nice people whatsoever never have been , they really need to hire other people that are nice instead of family members that are not nice the general manager there hires all of her family members to work there. It’s ridiculous and makes them supervisors. I do believe her daughter is the assistant manager, the owner of this McDonald’s franchise owner needs to look over all of her restaurants and not hire employees that hire their family members.

This was an example of how a McDonald's should be! The food was picture perfect and the staff was nice and smiling!

Order a chocolate shake and the machine was down that is the third time that we were there in the chocolate shake machine was

The bigmac that I got looked like they do on TV perfect.