Wenwen - New York

Always busy for a reason..absolutely incredible food and fast service

Amazing food and great staff! Everything we had was delicious; I'd recommend the Popcorn Chicken, Cold Sesame Noodles, Beef Fat Chili Oil Noodle, and Fried Tangyuan.

We were very disappointed by the service and food. Our server complained about the tip when the service was subpar. When we first walked into the restaurant, it was quite empty (2 3 guests). 2 servers saw us and did not greet us. When the 3rd server came to help us out. They did greet us and just asked if we had a reservation and yet we still had to wait to get seated even though every table was set. My partner and I were very excited to eat here but we noticed that the servers spent a lot of the time chatting to each other, standing around, and not paying attention to customers. We waited 15 minutes for each dish to come out. I understand that bigger sharing dishes may take longer, however, the coursing of each dish was 15 minutes a part. We order the Numbing salad, You Fan and Steamed Fish. By the time the Steamed Fish had arrived, our rice was cold because we had waited to eat the rice dish with the Steamed Fish we didn 't want to eat a whole plate of rice and a whole steamed fish on their own. Due to the combination of underwhelming service and food, led my partner and I to not tip. A tip is a signal of your satisfaction with food and service that enhanced your dining experience. Wen Wen did not provide that. To make our experience even more pleasant, our server confronted us about the tip and tried to provide reasons for why we should have reconsidered. We told her about the examples of the subpar service mentioned earlier. Instead of acknowledging those reasons, her rebuttal was that she made an active effort to tell the kitchen about our nut allergy . I informed her this was standard service. The bare minimum is to not kill your guests. I guess she wanted us to tip because she didn 't kill us.

Food of my people! Came with a group for the chinese new year's feast and we were gobsmacked at how delicious, generously filling, and fun a time we had. Can't wait to come back.

Wilted pea shoots and thin handkerchiefs of tofu skin have a crackling energy that may not be fully explained by the garlic and Shaoxing wine they’re stir-fried with. Cucumber wedges marinated with pineapple juice and vinegar until they start to go pale and soft — if they were served with a pastrami sandwich, you’d call them half-sours — are saturated with the untamed flavor of raw garlic. Sichuan peppercorns, both ground and made into an oil, coat strands of vinegar-dressed celtuce until it feels as if electrons were kickboxing on your tongue.