Poon's Gosforth Palace

Its been a while since I was last here and they have had a lovely makeover inside. The food was as delicious as ever vegetable rainbow soup was just what was needed on a cold night and my mixed vegetables in black bean and green pepper sauce was just delicious. Very friendly staff and I look forward to a return visit.

Over many years, we have had the finest food from Gosforth Palace. The space is beautiful, too. But what makes this restaurant unique is the fabulous service you receive from every member of staff, without fail. We are lucky to have this as our local restaurant

We were passing by Newcastle and decided to stop for dinner. It was a fabulous meal with fantastic service, particularly the char siu bao which aren’t on the menu if we’re in the area again we would definitely return.

Overall great experience visiting this restaurant for a special family occasion. Delicious food, very friendly and kind staff, great value when getting the early bird special. Want to give a special shout-out to the gentleman server/host who was so welcoming and hospitable. He definitely took the experience from a 4/5 and made it a 5/5. An excellent point is this restaurant has a stair lift for those who may not be able to walk up the stairs (restaurant is upstairs). I would recommend this restaurant and I will be returning.

If you are reading this trying to decide whether to order your chinese from here I’m begging you to find somewhere else. Our order had 3 different types of fried rice (egg, chicken, and king prawn) and they must be operating on the worlds loosest definition of the word ‘fried’ the rice is just plain boiled white rice, hardly any egg, and the chicken was plain white as if it had never even seen a pan in its life, because it was essentially plain and boiled with not an ounce of flavour or browning. no veg at all, no colour to the rice or meat. I had to add my own soy sauce etc to the rice to make it taste of something. the king prawn rice cost £11 and it can’t be described as anything but daylight robbery that’s plain rice I could have made myself with prawns from m&s for less than £5. we called up to complain, they said they’ve never had a complaint in 20 years and implied we just didn’t understand how they cooked it. told us they don’t even use soy sauce when they make the fried rice unlike most places not sure why they said that like it was a quirk. tried to offer us store credit but we told them we wouldn’t be ordering again and preferred a refund they were asking us to bring it back so they could see it and asking if we’d been before for whatever reason (no). they then said the manager was on holiday and refused to offer any money back or be helpful at all, definitely BS, have since seen other reviews saying they never heard back from the manager either. please pray that I can call again and get some money back don’t make the same mistake guys go to wai ho across the road instead shouldn’t have deviated from my usual i was scammed