Pho Please In Aust - North Browning

Exceptional food, fast and friendly service, clean facilities, good vibes and music. Lots of gluten free options.

The food here is Ok. Better Pho Vietnamese places exist even nearby. I'd go to Hy Kai or Het Say or 888 over this spot any day.

My first time! Fell in love at first bite! Food was delicious and great portions. Place does get busy

The customer service was extremely disappointing. I understand that everyone has bad days, but that negative energy shouldn’t be brought into the workplace. My drink wasn’t made correctly the first time; it was missing the boba that I had paid extra for. When I politely asked for it to be remade, instead of making a fresh drink, the server poured the old one into another cup. This resulted in some particles floating in the drink, which seemed unclean, so I asked once again for it to be remade. The server then returned to the table with an attitude, placed the drink down rudely, and walked off without apologizing for the mistake or inconvenience. This is poor customer service, and the unfriendly vibe was there from the moment I placed the order. When I brought this issue to the manager, she apologized for the staff member's behavior and offered complimentary appetizers, but I declined because poor customer service etiquette shouldn’t be excused so easily. I won’t be returning. Unfortunately, I’ve found that in Austin, there seems to be a pattern of rude service, especially when it comes to people of color. It’s unacceptable to have staff damaging the reputation of a business like this.

I’ve come to this restaurant multiple times and they atmosphere is great the food come extremely fast and it’s always hot and delicious would highly recommend.