Carluccio's Marriott Maida Vale

My family has a table for the 73. My mother's birthday booked and we had a wonderful evening! Pedro the manager and Hector the waiters were fantastic! Provide first-class service and made our experience remember! The food was absolutely delicious and came from the pan fresh and hot to the table. Thanks Pedro and Hector for the support that my mother's birthday is so great!

Carluccio's Marriott Maida Vale is still a bit of a mixed bag. I assume its part of the same Carluccio's group which is usually very good. First the good the restaurant is bright and set in a well design space, also they are open all day so you can get breakfast, lunch and dinner here. The food is not memorable but OK and better than what other reviewers indicate so hopefully they are improving. The service good although still a bit slower than it should be. Carluccio's is a good place to go out with your friend or your family if you live nearby but hard to recommend to go out of the way for.

Ordered two drinks at the bar, wasn't expecting to be handed a reciept with a £3.50 service charge on it, after all I took the drinks back to our table myself!! Attempted to order some food, was handed the menu but he never returned to take our order, eventhough the restaurant was empty bar three other tables. Elderly gentleman sitting behind us I think ordered his food went away, maybe back up to his hotel room and this same member of staff left his food out on the table, just sitting there for about 10 minutes getting cold before the guest returned. Who does that, surely you keep the food warm in kitchen until the customer comes to the table. Very poorly trained staff member, either he just didnt care or had no common sense. Our visit was a big let down, and to top it all off my expensive glass of wine wasnt even probably chilled! Boo.

Super beetroot goats cheese pizza. Fantastic service, especially Amine and Marvellous thank you.

Modern bright layout with bar seating and restaurant seating. Pizzas always good other items can be hit and miss. Service always excellent and drinks are great too.