Carol's Cookies, Inc. - Northbrook

I’ve always loved these cookies until my latest shipment. The assortment of cookies were thrown into one, thin plastic bag. The cookies were dried out and brittle. Definitely a drastic change in the ones I enjoyed in Chicago and shipment I received 3 years ago. Looks like the quality and integrity is going downhill.

The BEST cookies ever. We receive them every year from a company we work with and we wait for this package every year. Every cookie is melt in your mouth amazing.

I wanted to like these cookies since they were a gift, but my wife and I both tried several flavors, and they just were not our style. For me, bigger isn't better and these cookies were dry and tasted a bit like play dough. I'm sure these were made with quality ingredients, and a number of people love them, but they weren't for me.

Like many things taste is subjective. So it really depends on your ideal cookie. Some like them hard others like them soft. Some like them thin, others like big cookie monster type cookies. I thoroughly enjoy a good quality gourmet cookies and try not to compare them to others that I've had. I appreciate the cookies for their own signature. I tend to not like hard cookies, overly sugary tasting or where you can taste remnants of baking soda as if the batch wasn't properly mixed. I'll say this, the cookies taste better than they look. At first glance I thought it was a biscuit! *laughing emoji* But the bite tells you everything you need to know. What you'll find here is that these cookies are HUGE, quite dense, flavor is properly balanced (not to much and not to little), the cookies are firm to the touch, yet soft to the bite which offers the best of both worlds to the cookie lovers of firm cookies and/or soft cookies. It's a happy medium. You'll want to hold your cookie pretty close to your face perhaps with a napkin or plate to catch it, as parts of it crumble with almost every bite. I dare you to eat one that doesn't crumble! I dare ya! Received these as a gift and let's just say i'll be paving the way forward!

I can’t have dairy. We recently tried your plant based chocolate chip cookies from the New Seasons store. Thank you for producing dairy free cookies that are soft and chewy and absolutely delicious!