Pizza Express Norwich Forum

Poor service with missing meals and staff who didn’t seem to care. Poor food when it arrived with soggy low quality pizzas. Don’t know how they got it so bad but that’s put me off ever using pizza express again

My wife and I had a Pizza here, the Pizza's were like children's meals, I had some chips with mine, I got eight of them. Pepperoni pizza had baby pepperoni's on top, you couldn't taste them, my wife had the standard tomato and cheese which was cold. Mind you they sat us out in the Forum lovely view of the church opposite, but pretty cold in February. Not a nice meal, trouble is I don't thing we will ever have a Pizza out again, I know restaurants are making savings where they can, but this was way too much.

A great venue for a catch up with family 5pm table. Absolute rip off! I am happy to pay over the odds for a good meal and good service, but Pizza Express at The Forum in Norwich failed this time. Just short of £200 for 5 of us for what, overcooked pizzas. The glasses for the drinks were tainted with a horrible chemical taste who knows what dishwasher chemicals are being used. The starters were good, and very nice as always. Mains arrived before the starter plates were cleared away, so we had to ask the staff to clear these away before trying to serve mains they were struggling to get the mains on the table. They found a spare table, then cleared our starter plates away. Then brought our mains over but no cutlery, so we then had to ask for cutlery. Leggera Gamberetti was a shocker the middle just filled with grotty rocket with salad dressing drizzled over, the base was so crispy I could have used it as a frisby really at £15.95! Crust not edible. Six of us in our party 5 had pizza but we all struggled cutting as they were overcooked. Most of us left the crusts. cutlery not fit for purpose. 5 desserts order, 3 arrived had to beckon over a member of staff to ask for the other 2 but during this time the 3 in the party had just about finished their dessert otherwise the ice cream would have melted. Coffee was just plonked down, spilt! Had to ask for a spoon to stir. Overall a terrible terrible time, and we will not be returning sadly. The above was all mentioned to the staff, we got an apology but overall Pizza Express need to get their act together. From other reviews we have looked at today we are not alone!!!!

Ordered smoky bbq chicken, it was the worst pizza I’ve ever had!. Sloppy and flavourless, wasn’t even cut, won’t be ordering again.

Food is as expected, no real complaints as you are not filled with high expectations. The meal was tainted by inattentive and ambivalent low rent parents allowing their rat boy offspring to charge around the whole premises. Waiting staff pleasant enough but you would like to think that an invested manager would have had a discreet word.