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Avaliação da contribuiçãoThe Management have no customer service skills whatsoever 50 th birthday meal ruined and no acknowledgment from them Party of 27. Four of the guest ended up having to take their main meals as takeout as everyone else eaten and been at the table for over 2 half hours. When presented with the bill it was outlined that there we be an expectation of a reduction in these 4 people’s bills given it was now a takeaway The manager said if you are not paying full price leave your food here!! They were eventually offered £4.80 off lol Consequently food left behind and starters only paid for. The manager had no comprehension that the service had prevented us from eating together they wasn’t interested it was a celebration and that several of the party hadn’t even eaten a meal. We arrived at 545 and left at 8-45. Two couples in the party had to go and purchase food on their way home This place has gone completely downhill since changing hands and the 27 guest will never step foot in there again. Unfortunately we weren’t the only ones another couple left furious without a main meal also. Again management didn’t acknowledge their poor quality service and that their customers we left very disappointed
Thankyou so much, for great food and welcoming hospitality. We really enjoyed our meals, and sharing with each other. It was our wedding Anniversary and my Daughter-in-laws birthday. A nice surprise when Happy birthday rang out for her. We definitely recommend and will return
Such a great visit for a birthday celebration. Food was really tasty and generous portion sizes. The fillet steak rolls and aromatic crispy duck were especially good. Service also great with friendly and attentive staff and a nice surprise of a happy birthday song to finish. Would definitely recommend and will be returning, thank you!
Came here for a dim sum lunch and the food was fresh, authentic and very tasty. We ordered a plate of rice with roast duck and roast pork and the portion was enough to feed the table. Altogether for four people we ordered 6 dim sum and there was enough to go around. I really liked the deep fried squid and the steamed buns. We were given a choice of teas to drink rather then be given jasmine tea automatically which I thought was a good touch. The steamed dim sum came to the table in their bamboo boxes and tasted freshly made. The bill was reasonable and the service friendly and efficient. Will be going to this restaurant regularly as there is free parking too. Downstairs is a chinese supermarket so you can stock up before you leave.
I had a fantastic time with Friends. The Food was Delicious and big portions they had a Fantastic singer on and a D.J. plenty of room free parking clean and relaxing Atmosphere. The staff done everything they could to provide a high level of Customer Service. Thanks Again