Mcdonald's - Opelika

Amazingly we went to drive thru and got 2 commands and were not there, but at 3 min, way to go, only something was I ordered No onions and my burger was full of them, yuck.

It's always something at this McDonald's Ordered the 2b comb meal. Had to wait 5 minutes to get my change back before advancing to the next window. then I was asked to pull up to the rails and they would bring my order out. Waited 20 minutes my order decided to go inside to see what was the hold up with my order but the doors was locked, walked to the drive thru window andthey had the order just sitting there said they forgot I was waiting. I refused the order and and asked for my money back. Iwas told to come inside for my refund (they opened the door for me) after I get inside I still had to wait another 6 minutesfor a Manger to come give me my refund and he comes up front telling me they forgot I was waiting a refund. How do you forget togive the same customer their change, my food, and then my refund? They need to let someone go or shutdown this store.

The store was freezing and didnt smell good. All tables and seating was filled with crumbs. Fries under salted (surprising I know. Pretty much made the decision to write off fast food. Not worth the money.

I waited inside the restaurant for 35 minutes for a customer's order through Uber eats. The manager was extremely rude to myself and many other people who had been waiting a very long time for their food inside. She was very loud and condescending toseveral people who asked why it was taking so long for their food. I understand they are short staffed but as a manager shereally needs to get her self together. I lost out on my tip because it took a ridiculous amount of time for them to make onesandwich. I will not recommend any of my customers order through this restaurant again.

Made an curbside pickup at for a coffee 4:10 in the spot, one car in drive thru so not too busy. Had to go inside at 4:35 to be told we don't serve coffee here. Made another order at 4:35 through the same app and received it in my car at 4:38. How hard isit to update your inventory so it doesn't show up on the app? Every other McDonald's in auburn figured this out why can't you?